For Research Institutions

Grant intelligence at institutional scale

Give your entire research office a shared command center — AI-matched grants, collaborative proposal drafting, department analytics, and white-glove support from day one.

Talk to Our Team See Support Tiers

Multi-PI

Team accounts under one institution

< 2h

Avg. onboarding time per researcher

< 4h

Institutional support response time

SSO

SAML & institutional sign-on

Platform for Institutions

Built for how research offices actually work

Every feature is designed for multi-PI environments, grants administration workflows, and institutional security requirements.

Multi-researcher team accounts

Each PI, postdoc, and grants administrator gets their own profile and workspace — all linked under your institutional account with shared visibility.

Shared proposal workspaces

Collaborators co-edit proposals with section-level AI generation, commenting, and version history. No more emailing Word documents.

Department-level analytics

Track portfolio health, win rates, funding totals, and researcher activity across your entire department from a single admin dashboard.

SSO & SAML authentication

Integrate with your university identity provider — Okta, Azure AD, Shibboleth. Researchers sign in with their institutional credentials.

Shared knowledge base

Pool publications, past proposals, and institutional documents across your lab or department to enrich AI grant matching for everyone.

Admin & permissions dashboard

Grant administrators manage team roles, set data access controls, deactivate members, and review institution-wide activity.

Custom grant source integrations

Need to monitor a specialized funder not in our default list? Institutional customers can add custom funding feeds.

Higher AI budgets

Institutional accounts include a generous shared AI token budget so your researchers can draft, critique, and analyze without hitting limits.

Support

Support at every level

From self-serve documentation to a dedicated account manager — FunderIntelligence wraps every plan with the help researchers actually need.

Free

Community Support

For individual researchers getting started. Full documentation, guides, and community help.

Documentation portal — product guides, tutorials, and how-tos

Community forum — ask questions and share workflows

Email support — responses within 2–3 business days

Video walkthroughs — recorded onboarding for every feature

Changelog & release notes — stay up to date

Pro

Priority Support

For active researchers who need faster answers and direct access to our team.

Priority email — responses within 1 business day

Proposal review checklist — submission readiness scoring

Product webinars — deep dives on features and grant strategy

Feature request priority — your feedback is actioned first

Institutional

White-Glove Support

Dedicated success infrastructure for institutions — from deployment through ongoing operations.

Dedicated account manager — single point of contact

Service Level Agreement (SLA) for critical issues escalation

Custom onboarding program — tailored training per cohort

Quarterly business reviews — strategic check-ins

Admin training sessions — live workshops for grants office staff

Custom branding themes

Onboarding

Up and running in a week

Our onboarding team handles the technical setup so your researchers can focus on science, not software.

Discovery call

We learn your institution workflow, team size, and grant strategy goals.

Day 1

SSO & admin setup

IT connects your identity provider. Admin dashboard provisioned with your org structure.

Days 1–3

Researcher onboarding

Each PI completes a guided wizard. CVs and publications uploaded to seed expertise graphs.

Week 1

Ongoing success

Quarterly reviews, feature training, and a dedicated account manager for the life of the contract.

Ongoing

SLA Details

Support commitments, in full

Exact response times, channels, and onboarding coverage by plan — nothing hidden.

	Free	Pro	Institutional
Response Times
General inquiries	2–3 days	1 business day	4 hours
Critical/production issues	Best effort	Same day	Per SLA
Feature requests		Tracked	Prioritized
Channels
Documentation & guides
Community forum
Email support
Phone escalation
Onboarding & Training
Self-serve onboarding wizard
1:1 onboarding call			Full program
Admin & grants office training
Custom training materials
Account Management
Dedicated account manager
Quarterly business reviews
Incident reporting & postmortems

Get in touch

Find the right plan for your institution

Tell us about your research office and we will put together a custom proposal — including pricing, deployment options, and an onboarding timeline.

Response within 1 business dayOur team responds to all inquiries quickly.

Dedicated point of contactYou will speak with a solutions specialist, not a sales rep.

Custom pricing & contractMulti-seat licensing, annual terms, and PO-based billing available.

Security & compliance reviewWe support your IT security review process.

Request a demo or quote

No commitment required. We will tailor everything to your institution.